Demo scenario
Peak-season HVAC overflow without lost calls.
The system captures no-cooling symptoms, system type, timeline, property type, and preferred appointment window.
Our AC stopped cooling and it is 92 degrees inside.
I can capture this for the HVAC team. Is this a home or business, and is the system blowing air at all?
Single-family home. It blows air but it is warm.
Thanks. I will mark this as high priority and send the team your preferred callback window.
Lead summary
- No-cooling request
- Warm air symptom captured
- Residential property
- High-priority callback
- Dispatcher notification